I speak well but I honestly dont think I sound better than the average American. I will still have that regional accent that I feel very comfortable about. After all English is still my second language and I will still sound a bit different from a Native English speaker.
The truth is a lot of people say I have a good command of English. More often than not, customers on the phone mistake me for being one of them. An american I mean. Even when I worked in Singapore, some customers thought Im from the States. But despite the fact that I almost always come across as a native English speaker on the phone, I never lied nor pretended Im American. Even if I become one, I wouldnt deny my ethnicity, ever.
Sadly I have encountered several Pinoys who seem ashamed and worse would blatantly deny their ethnicity. Here is one good example.
I dont remember the first name of the woman I spoke to but I do remember her surname because its very Filipino.
I used to work as a Technical Support Representative for a US high speed internet services company outsourced in the Philippines. Ms Baluyot called in because she forgot her user name and pin to connect to the network. When I saw her details, I excitedly asked her if she was from the Philippines. She vehemently denied it like i asked her if she had STD.
Me: Ms Baluyot, I sincerely apologize for the mistake
Ms. Baluyot: Im not Filipino. Im Checano, you know, Mexican (in her very heavy Pinoy accent)
(I found that bizarre because I dont remember Mexicans referring to themselves as such. )
Me: Oh ok. I understand that you wish to get your user ID and pin?
Ms Baluyot: thats right.
Me: I need to ask you a verification question before I provide you with that information
Ms Baluyot: What is the question?
Me: Do you mind if i put you on hold for a minute so I can pull up your records?
Ms Baluyot: Sure!
(After one minute. )
Me: Thank you for patiently waiting Ms Baluyot. I have the verification question now. Are you ready?
Ms Baluyot: Yes, what is it??
Me: Who is your favorite singer?
Ms Baluyot: (excitedly answered in a very pinoy accent) Sharon Cuneta!!!
Me: Thats correct! Let me give you now your user ID and pin.
End of call.
Is it wrong for me to assume that she is Filipino because she sounds like one, has a surname thats very Filipino and is a fan of a Filipino singer? Just saying..
If a fish is found on the shore does that mean its no longer a fish? Or if a dog is in the sea, does it mean its already a fish? I was just wondering. =)
|Nope thats not Ms Baluyot but my idol Brandon Vera|